Refund Policy

At Sada E Madina Travels & Tours Pvt. Ltd., we strive to provide reliable and professional travel services. This Refund Policy explains the conditions under which refunds may be available for our services.

Airline Ticket Refunds

1. Airline ticket refunds are subject to the fare rules and refund policies of the respective airline.
2. Some promotional or discounted tickets may be non-refundable.
3. Any applicable airline cancellation or service charges will be deducted from the refund amount.
4. Refund processing times depend on the airline and payment method.

Umrah Package Refunds

1. Refund requests for Umrah packages are subject to the terms and conditions of the package purchased.
2. Costs already paid to airlines, hotels, transport providers, visa processing authorities, or other service providers may be non-refundable.
3. Any non-recoverable expenses and applicable service charges will be deducted from the refund amount.

Cancellation Requests

1. All cancellation requests must be submitted as soon as possible.
2. Refund eligibility depends on the timing of the cancellation and the policies of the relevant travel service providers.

Non-Refundable Services

The following may not be eligible for a refund:

1. Non-refundable airline tickets
2. Visa processing fees
3. Government charges
4. Taxes or fees that are non-refundable under applicable regulations
5. Service charges already incurred
6. Any service specifically marked as non-refundable at the time of booking

Processing Time

If a refund is approved, it will be processed using the original payment method where possible. Processing times may vary depending on the airline, bank, payment provider, or other travel service providers.

Changes to Bookings

Requests to modify bookings are subject to availability and the policies of the airline or other travel service providers. Additional charges may apply.

Contact Us

For refund requests or any questions regarding this Refund Policy, please contact us:

Sada E Madina Travels & Tours Pvt. Ltd.
Address: Batti Chowk, Lahore Road, Sheikhupura, Pakistan
Phone: +92 300 1114081