Terms of Use

Welcome to Sada E Madina Travels & Tours (Pvt) Ltd (“we,” “our,” or “us”).
By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Use.
If you do not agree to these terms, please do not use our website or services.


1. Acceptance of Terms

By using our website, making a booking, or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms of Use and our Privacy Policy.


2. Services

Sada E Madina Travels & Tours (Pvt) Ltd provides travel and tourism services, including Hajj, Umrah, air ticketing, hotel reservations, visa assistance, and holiday packages.
All bookings are subject to availability, confirmation, and the terms of our partner airlines, hotels, and service providers.


3. User Responsibilities

You agree to:

Provide accurate, complete, and up-to-date information when making a booking.

Ensure that all travel documents (passport, visa, vaccination, etc.) are valid.

Use our website and services only for lawful purposes.

Not engage in any fraudulent, abusive, or harmful activity related to our website or services.


4. Payments and Cancellations

All payments must be made according to the terms provided at the time of booking.

Cancellation policies vary by service and supplier (e.g., airlines, hotels).

Any refunds (if applicable) will be processed according to supplier terms and applicable deductions.

We are not responsible for delays, cancellations, or changes made by third-party service providers.


5. Limitation of Liability

While we strive to provide accurate information and reliable services, Sada E Madina Travels & Tours (Pvt) Ltd is not liable for:

Losses or damages caused by third-party service providers.

Travel delays, cancellations, or unforeseen events beyond our control.

Errors, omissions, or inaccuracies in information provided on our website.

Your use of our services is at your own risk.


6. Intellectual Property

All content on our website — including text, images, logos, and graphics — is the property of Sada E Madina Travels & Tours (Pvt) Ltd and is protected by copyright and trademark laws.
You may not copy, reproduce, or distribute our content without prior written permission.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these websites.


8. Modification of Terms

We may update or modify these Terms of Use at any time without prior notice.
Continued use of our website after changes are posted means you accept the updated terms.


9. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Pakistan.
Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Karachi/Lahore/Islamabad].


10. Contact Us

If you have any questions about these Terms of Use, please contact us at:
📍 Sada E Madina Travels & Tours (Pvt) Ltd
📞 Phone: +923001115283
📧 Email: info@sadaemadina.com
🌐 Website: www.sadaemadina.com