Refund Policy

Nov 28, 2025
 

Refund Policy

At Sada E Madina Travels & Tours Pvt. Ltd., we strive to provide reliable and professional travel services. This Refund Policy explains the conditions under which refunds may be available.

Airline Ticket Refunds

  1. Subject to fare rules and airline policies.
  2. Promotional or discounted tickets may be non-refundable.
  3. Applicable cancellation or service charges will be deducted.
  4. Processing times depend on the airline and payment method.

Umrah Package Refunds

  1. Subject to terms and conditions of the package purchased.
  2. Costs paid to airlines, hotels, transport, or visa authorities may be non-refundable.
  3. Non-recoverable expenses and service charges will be deducted.

Cancellation Requests

  1. All cancellation requests must be submitted as soon as possible.
  2. Eligibility depends on timing and relevant travel service provider policies.

Non-Refundable Services

  1. Non-refundable airline tickets & visa fees
  2. Government charges, taxes under applicable regulations
  3. Service charges already incurred or marked non-refundable

Processing Time & Changes

Approved refunds are processed via the original payment method where possible. Modification requests are subject to availability and provider policies (additional charges may apply).

Contact Us

For refund requests or questions regarding this policy:

Sada E Madina Travels & Tours Pvt. Ltd.
Address: Batti Chowk, Lahore Road, Sheikhupura, Pakistan
Phone: +92 300 1114081